Support GPTS - Online Giving FAQs
Questions or concerns about making an online donation? See answers to frequently asked questions below.
- Why is GPTS using PayPal for online giving?
- Do I have to have a PayPal account?
- What if I have a PayPal account but forget my password?
- Do I have to give my credit card or bank account information? How do I know that my information is secure?
- Is it better for the seminary if I donate online rather than by check? How much of my donation is used for processing?
- Will I receive an acknowledgment in the mail?
- Who should I contact if I have a problem or question while donating online?
- How do I cancel a recurring (monthly) payment I have set up in PayPal?
Why is GPTS using PayPal for online giving?
PayPal is a safe, easy and secure way to make donations and other payments online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.
Do I have to have a PayPal account?
No, you do not need a PayPal account. When viewing the PayPal payment page, look for the option to "Continue" without logging into a PayPal account. Then simply enter your credit card information.
What if I have a PayPal account but forget my password?
When signing in, use your email address as your User ID. If you forgot your password, click on the link below the sign-in fields and follow the instructions.
Do I have to give my credit card or bank account information? How do I know that my information is secure?
If you choose to make an electronic payment by credit card or bank draft, you will need to enter your account information. PayPal is used by millions of people worldwide and has established a highly secure, encrypted system for safeguarding your vital financial information. For complete information about security, click here.
Is it better for the seminary if I donate online rather than by check? How much of my donation is used for processing?
Online donations are offered for your giving convenience. This method also helps the seminary by providing for immediate income and cash flow. Like all electronic payment processors, PayPal deducts a small percentage from the payment (1.9 - 2.9 percent, depending on the size of the donation) to cover its costs and business profits.
Will I receive an acknowledgment in the mail?
Greenville Seminary sends a written acknowledgements/receipts to all donors each month, along with an informative "thank you" letter, regardless of the method of payment.
Who should I contact if I have a problem or question while donating online?
If you have a technical problem when using our online payment system and cannot get it resolved on the PayPal web site, contact the GPTS Development Office.
How do I cancel a recurring (monthly) payment (also known as a "subscription) I have set up in PayPal?
Canceling a subscription cancels all future scheduled payments of that subscription. A subscription can be canceled up to the day of the next scheduled payment.
- Log in to your PayPal account.
- Click the My Account tab.
- Click the History subtab.
- Click More filters, select Subscriptions and agreements, and then click Subscriptions.
- Change the date back to the year the subscription was created, and then click Show.
- Click Details next to the subscription.
- Click Cancel Subscription.
